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line-height: 24px; margin-right: 8px; margin-left: 8px;"> / </span><span dir="auto" class="css-901oao css-16my406 r-18u37iz"><span dir="auto" class="css-901oao css-16my406" style="color: rgb(78, 87, 100); font-family: Poppins-Medium; font-size: 14px; line-height: 24px;">Masalah Seputar Orbit</span></span></div></div><div class="css-1dbjc4n r-13qz1uu" style="background-color: rgb(246, 243, 243); margin-bottom: 16px; padding: 24px; z-index: 2;"><div class="css-1dbjc4n"><div class="css-1dbjc4n"><div class="css-1dbjc4n r-18u37iz r-1f1sjgu r-13qz1uu" style="align-items: center; background-color: rgb(255, 255, 255); border-color: rgb(204, 207, 211); border-radius: 8px; border-width: 1px; justify-content: space-between; padding-right: 16px; padding-left: 16px; -webkit-box-align: center; -webkit-box-pack: justify;"><input placeholder="Cari pertanyaan seputar Orbit" type="text" autocapitalize="sentences" autocomplete="on" autocorrect="on" dir="auto" spellcheck="true" data-focusable="true" class="css-1cwyjr8 r-13qz1uu" id="btn-search" value="" style="color: rgb(0, 26, 65); font-family: Poppins-Regular; font-size: 16px; margin-right: 24px; outline-style: none;"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; width: 24px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-search-dark.svg");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-search-dark.svg" class="css-9pa8cd"></div></div></div></div></div><div class="css-1dbjc4n r-13qz1uu" style="margin-bottom: 32px;"><div class="css-1dbjc4n r-13qz1uu" style="align-items: center; background-color: rgb(255, 255, 255); margin-bottom: 16px; -webkit-box-align: center;"></div><div class="css-1dbjc4n r-13qz1uu"><div class="css-1dbjc4n r-1udh08x r-13qz1uu" style="background-color: rgb(255, 255, 255);"><div class="css-1dbjc4n r-13qz1uu" style="padding-right: 24px; padding-left: 24px;"><h2 aria-level="2" dir="auto" role="heading" class="css-4rbku5 css-901oao r-13qz1uu" style="align-self: center; color: rgb(0, 26, 65); font-family: TelkomselBatikSans-Bold; font-size: 16px; line-height: 24px; margin-bottom: 16px;">Apa yang harus saya lakukan jika barang yang saya terima rusak ?</h2><div class="css-1dbjc4n" style="opacity: 1;"><div class="faq-answer-container"><p>Mohon maaf jika Telkomsel Orbit yang Anda terima tidak dalam kondisi maksimal. Silahkan menghubungi salah satu customer care kami. Kami akan membantu Anda.</p> </div></div><div class="r-18u37iz r-13qz1uu css-1dbjc4n" style="align-items: center; background-color: rgb(246, 243, 243); border-radius: 8px; justify-content: space-between; margin-top: 24px; opacity: 1; padding: 16px; -webkit-box-align: center; -webkit-box-pack: justify;"><div class="css-1dbjc4n r-13awgt0" style="margin-right: 8px;"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: Poppins-Bold; font-size: 12px; line-height: 18px; margin-bottom: 4px;">Apakah artikel ini membantu?</div><div dir="auto" class="css-901oao" style="color: rgb(102, 112, 122); font-family: Poppins-Regular; font-size: 10px; line-height: 16px;">Penilaian Anda dapat membantu meningkatkan kualitas layanan kami.</div></div><div data-focusable="true" tabindex="0" class="like-button like-button css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="background-color: rgb(255, 255, 255); border-radius: 48px; margin-right: 8px; padding: 8px;"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; width: 24px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-thumbs-up.svg");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-thumbs-up.svg" class="css-9pa8cd"></div></div><div data-focusable="true" tabindex="0" class="unlike-button unlike-button css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="background-color: rgb(255, 255, 255); border-radius: 48px; padding: 8px;"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; transform: rotate(180deg); width: 24px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-thumbs-up.svg");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-thumbs-up.svg" class="css-9pa8cd"></div></div></div></div></div><div class="css-1dbjc4n r-13qz1uu" style="background-color: rgb(237, 236, 240); height: 8px; margin-top: 32px; margin-bottom: 32px;"></div><div class="css-1dbjc4n r-13qz1uu" style="background-color: rgb(255, 255, 255);"><div class="css-1dbjc4n r-13qz1uu" style="padding-right: 24px; padding-left: 24px;"><h2 aria-level="2" dir="auto" role="heading" class="css-4rbku5 css-901oao r-13qz1uu" style="align-self: center; color: rgb(0, 26, 65); font-family: Poppins-Bold; font-size: 16px; line-height: 24px; margin-bottom: 16px;">Artikel Terkait</h2><div class="css-1dbjc4n r-13qz1uu"><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-18u37iz r-1f1sjgu r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr r-13qz1uu" style="align-items: center; border-bottom-width: 1px; border-color: rgb(204, 207, 211); justify-content: space-between; -webkit-box-align: center; -webkit-box-pack: justify;"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: Poppins-Regular; font-size: 12px; line-height: 18px;">Bagaimana cara melakukan aktivasi ?</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-18u37iz r-1f1sjgu r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr r-13qz1uu" style="align-items: center; border-bottom-width: 1px; border-color: rgb(204, 207, 211); justify-content: space-between; -webkit-box-align: center; -webkit-box-pack: justify;"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: Poppins-Regular; font-size: 12px; line-height: 18px;">Apa yang harus saya lakukan jika sim card rusak / hilang ?</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-18u37iz r-1f1sjgu r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr r-13qz1uu" style="align-items: center; border-bottom-width: 1px; border-color: rgb(204, 207, 211); justify-content: space-between; -webkit-box-align: center; -webkit-box-pack: justify;"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: Poppins-Regular; font-size: 12px; line-height: 18px;">Bagaimana jika pilihan paket data Orbit reguler saya tidak muncul di aplikasi dan website setelah login?</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-18u37iz r-1f1sjgu r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr r-13qz1uu" style="align-items: center; border-bottom-width: 0px; border-color: rgb(204, 207, 211); justify-content: space-between; -webkit-box-align: center; -webkit-box-pack: justify;"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: Poppins-Regular; font-size: 12px; line-height: 18px;">Apakah ada kontak yang dapat dihubungi bila saya menghadapi kendala terkait paket entainment Orbit?</div></div></div></div></div></div></div><div class="css-1dbjc4n r-13qz1uu" style="align-items: center; background-color: rgb(237, 245, 252); -webkit-box-align: center;"><div class="css-1dbjc4n r-13qz1uu" style="padding: 24px;"><div dir="auto" class="css-901oao r-q4m81j" style="color: rgb(0, 26, 65); font-family: TelkomselBatikSans-Bold; font-size: 16px; line-height: 24px; margin-bottom: 16px;">Butuh informasi lebih lanjut?</div><div class="css-1dbjc4n"><div class="css-1dbjc4n r-18u37iz r-13qz1uu" style="align-items: center; padding-top: 24px; padding-bottom: 24px; -webkit-box-align: center;"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 32px; margin-right: 16px; width: 32px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-customer-service-red.png");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-customer-service-red.png" class="css-9pa8cd"></div><div class="css-1dbjc4n r-13awgt0"><div dir="auto" class="css-901oao" style="color: rgb(0, 26, 65); font-family: TelkomselBatikSans-Bold; font-size: 14px; line-height: 24px; margin-bottom: 8px;">Customer Service</div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr"><div dir="auto" class="css-901oao" style="color: rgb(78, 87, 100); font-family: Poppins-Regular; font-size: 12px; line-height: 18px; text-decoration-line: underline;">188 (Pelanggan Telkomsel)</div></div></div></div></div></div></div><div id="nav-bar" style="display: flex; flex-direction: column; align-items: stretch; flex-basis: auto; flex-shrink: 0; margin: 0px; padding: 0px; min-height: 0px; min-width: 0px; box-sizing: border-box; position: fixed; width: 100%; top: 0px; left: 0px; right: 0px; z-index: 9; border-bottom: 1px solid rgb(204, 207, 211); background-color: rgb(255, 255, 255);"><div style="display: flex; flex-direction: row; align-items: center; flex-basis: auto; flex-shrink: 0; margin: 0px; padding: 18px 24px; min-height: 0px; min-width: 0px; box-sizing: border-box; position: relative; width: 100%; justify-content: space-between; background-color: rgb(255, 255, 255);"><div style="min-height: 0px; min-width: 0px; padding: 0px; margin: 0px; display: flex; position: relative; box-sizing: border-box; flex-direction: column; flex-basis: auto; flex-shrink: 0; align-items: stretch; border-width: 0px; border-color: transparent; background-color: transparent; opacity: 1; cursor: pointer; transition: opacity 0.2s ease 0s;"><img src="https://s3.myorbit.id/ms/assets/frontend-assets/web-logo-orbit-red.svg" style="width: 70px; height: 35px; object-fit: contain; display: flex; flex-direction: column;"></div><div style="display: flex; flex-direction: row; align-items: center; flex-basis: auto; flex-shrink: 0; margin: 0px; padding: 0px; min-height: 0px; min-width: 0px; box-sizing: border-box; position: relative;"><div style="min-height: 0px; min-width: 0px; padding: 0px; margin: 0px 24px 0px 0px; display: flex; position: relative; box-sizing: border-box; flex-direction: column; flex-basis: auto; flex-shrink: 0; align-items: stretch; border-width: 0px; border-color: transparent; background-color: transparent; opacity: 1; cursor: pointer; transition: opacity 0.2s ease 0s;"><img src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-shopping-bag-dark.svg" style="width: 24px; height: 24px; object-fit: contain; display: flex; flex-direction: column;"></div><div style="min-height: 0px; min-width: 0px; padding: 0px; margin: 0px; display: flex; position: relative; box-sizing: border-box; flex-direction: column; flex-basis: auto; flex-shrink: 0; align-items: stretch; border-width: 0px; border-color: transparent; background-color: transparent; opacity: 1; cursor: pointer; transition: opacity 0.2s ease 0s;"><img src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-burger-menu.svg" style="width: 24px; height: 24px; object-fit: contain; display: flex; flex-direction: column;"></div></div></div></div><div class="css-1dbjc4n" style="background-color: rgb(237, 236, 240);"><div class="css-1dbjc4n r-1p0dtai r-1mlwlqe r-1d2f490 r-1udh08x r-u8s1d r-zchlnj r-ipm5af r-1wyyakw"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-4gszlv r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw"></div></div><div class="css-1dbjc4n" style="padding: 24px;"><div class="css-1dbjc4n r-13qz1uu"><div class="css-1dbjc4n r-18u37iz" style="align-items: center; margin-bottom: 16px; -webkit-box-align: center;"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; margin-right: 8px; width: 24px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-mytsel-app.svg");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-mytsel-app.svg" class="css-9pa8cd"></div><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: TelkomselBatikSans-Bold, Poppins-Bold, Tahoma, Helvetica, sans-serif; font-size: 16px;">Download MyOrbit Sekarang!</div></div><div class="css-1dbjc4n r-18u37iz" style="align-items: center; -webkit-box-align: center;"><div class="css-1dbjc4n r-18u37iz" style="align-items: center; flex-wrap: wrap; -webkit-box-align: center;"><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 36px; margin-right: 8px; width: 130px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-download-play-store.png");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-download-play-store.png" class="css-9pa8cd"></div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 36px; margin-right: 8px; width: 130px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-download-app-store.png");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-download-app-store.png" class="css-9pa8cd"></div></div></div></div><div class="css-1dbjc4n r-13qz1uu" style="background-color: rgb(204, 207, 211); height: 1px; margin-top: 24px; margin-bottom: 24px;"></div></div><div class="css-1dbjc4n r-13qz1uu"><div class="css-1dbjc4n r-13qz1uu"><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; font-size: 14px;">Tentang Kami</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; font-size: 14px;">Paket</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; font-size: 14px;">Modem</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; font-size: 14px;">Fitur</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; font-size: 14px;">Promo</div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr" style="margin-bottom: 24px;"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: Poppins-Regular, Tahoma, Helvetica, sans-serif; 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height: 1px; margin-top: 24px; margin-bottom: 24px;"></div><div class="css-1dbjc4n r-18u37iz r-13qz1uu" style="align-items: center; justify-content: space-between; -webkit-box-align: center; -webkit-box-pack: justify;"><div class="css-1dbjc4n"><div dir="auto" class="css-901oao" data-testid="label" style="color: rgb(0, 26, 65); font-family: TelkomselBatikSans-Bold, Poppins-Bold, Tahoma, Helvetica, sans-serif; font-size: 15px; margin-bottom: 24px;">Ikuti Kami</div><div class="css-1dbjc4n r-18u37iz" style="align-items: center; margin-bottom: 34px; -webkit-box-align: center;"><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; margin-right: 16px; width: 24px;"><div class="css-1dbjc4n r-1niwhzg r-vvn4in r-u6sd8q r-ehq7j7 r-1p0dtai r-1pi2tsx r-1d2f490 r-u8s1d r-zchlnj r-ipm5af r-13qz1uu r-1wyyakw" style="background-image: url("https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-footer-facebook.svg");"></div><img alt="" draggable="false" src="https://s3.myorbit.id/ms/assets/frontend-assets/web-icon-footer-facebook.svg" class="css-9pa8cd"></div></div><div data-focusable="true" tabindex="0" class="css-1dbjc4n r-1loqt21 r-1otgn73 r-eafdt9 r-1i6wzkk r-lrvibr"><div class="css-1dbjc4n r-1mlwlqe r-1udh08x r-417010" style="height: 24px; 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